| How should I prepare my files? We accept the following files: PDF, EPS or TIFF files. Files can be in RGB, CMYK or LAB color space. Files other than PDF, EPS or TIFF will incur a $25 file setup fee. Files are to be submitted print-ready. Files that are not print-ready will incur additional charges. Your document, when possible, should be created at 150 to 200 dpi at full size (100 percent). Do you color match? If you are matching color critical specific PMS colors, please order a mag test. We offer a custom PMS color chart created on our calibrated Lightjet to make color substitutions for the most exacting color match. This chart is available for a one time fee of $39. How can I get you my files? We accept CDs and DVDs. You can also upload your file directly to us. Take me to the send us files page. What is the Normal turn around time? What if I need a job rushed. Normal Service is 5 Business days: Rush service charges are as follows: (4) day expedited service -- add 25 percent to normal service price. (3) day expedited service -- add 50 percent to normal service price. (2) day expedited service -- add 100 percent to normal service price. Please check with Customer Service to verify that Production can handle your expedited order. I have more questions. Can I call or email someone? Take me to the contact page |
